We Belong @ Sheraton Pattaya Resort

2009-12-02T02:01:00.001-08:00

Mother's Day Promotion

2009-07-15T18:20:00.000-07:00

This year, August 12 is another day to express your love and caring to your Mom. Sheraton Pattaya Resort is inviting everyone to make this more special. We have prepared a lavish buffet dinner at the famous "Elements"restaurant satisfaction to all tasted buds.

Executies for Mom:

- 50% discount on room (best available rate*)

- 50% discount on buffet dinner with free welcome drink

- 25% discount on wine buffet

- Free first drink at latitude Lounge

Plus a special Mother's day souvenie from Sheraton Pattaya Resort.

For more information or reservation, please call 038 289 888 or email: sheraton.pattaya@sheraton.com

StarHOT & StarFRIEND

2009-04-24T20:55:00.000-07:00

Sheraton Pattaya Resort,

Now open StarHOT Baht 2,400++ , StarFRIEND Baht 3,500++ with Breakfast for two! valid from May 1 - October 31, 2009

Book now! Click here reservations.pattaya@sheraton.com or call 6638 259 888

Care for Our Place

2009-04-22T03:05:00.000-07:00

“Pool Cleaning” - a great fun-filled activity allows our associates to have a get-together in our resort’s swimming pools while helping our Pool Attendants clean the pools. It was an absolute fun!!!

Bowling Tournament

2009-04-22T02:49:00.000-07:00

Sheraton Pattaya Resort held the Bowling Tourmanent on 15 April 2009 at Major Bowls. The money after all expenses will be donated to Baanbanglamung Almshouse on May 2009

Bacardi Martini Grand Prix 2009 Thailand Bacardi Championships

2009-04-22T02:23:00.000-07:00

Sheraton Pattaya Resort hosted Bacardi Martini Grand Prix 2009 Thailand Bartender Championship – Preliminary round for the Eastern & Northeastern Region. There were many contestants from many hotels and restaurants joining this event to become the region’s representatives to compete in the final round in Bangkok on April 28, 2009. The winner of the final round will be participating at the Bacardi Martini World Final in Turin, Italy, representing Thailand.

New Ecologies Contemporary Art Exhibition

2009-01-28T00:52:00.001-08:00

Sheraton Pattaya Resort hosts ‘New Ecologies’ –
Pattaya’s first and foremost contemporary art exhibition

29 January – 25 April 2009

Sheraton Pattaya Resort has been chosen as the location to host a remarkable new art exhibition and event entitled “New Ecologies” which will be unveiled in a special opening ceremony by the beach on Thursday, 29 January 2009 from 6 pm onwards

Curated by Bangkok-based art critic Brian Curtin in conjunction with Pattaya’s Gallery Opium, New Ecologies will present a wide range of expatriate and local contemporary art over a three-month period and is the first of what is expected to become an annual celebration of visual arts in Pattaya.

Besides the exhibition, also included in the program is a series of art workshops and events organized by rising-star curator Manipa Jayawan and involving over twenty artists.

Congratulations!

2009-01-13T02:15:00.000-08:00

Khun Thanvadee Vatavattana “YUI” who has been working at Sheraton Pattaya Resort since 16 January 2006, has been promoted to her new role as “Assistant Guest Services Manager”

We would like to take this opportunity to express our sincere gratitude and thank KhunThanvadee for her exemplary efforts and dedicated contribution to-date which has Positioned the Sheraton Pattaya Resort in a class of its own.

Please join us in congratulating Khun Thanvadee and in wishing her success in her new role.

You Will Be Missed!

2009-01-13T01:45:00.000-08:00

Khun Supansa who joined SPR on November 15, 2006 and began her career here as the Personal Assistant to the General Manager.
Even though we have lost a great associate to another team, we wish her every success in all her future endeavors.
This is not goodbye but until we meet again, We do hope that we get the chance to meet and or work again together!

We are sorry that we have lost N’ Kookkie to Four Seasons Samui ! However, we also would like to say congratulation’s and her all the best of luck in her new adventure.

BUILDING WORLD CLASS BRAND PHASE 2 LAUNCHING

2009-01-13T01:41:00.000-08:00

BUILDING WORLD CLASS BRAND PHASE 2 LAUNCHING

SPR— in October 21, Sheraton Pattaya Resort launched the most powerful program for the property—BWCB Phase2— which was led by our Property Service Culture Trainers, (from left) Adthapong Visutyothapibal , Nuttaphol Sakulkosol, Malinee Turaharn and Achareeya Talabhat

After launching in October 2008, BWCB Phase II classes have been conducted for all front of House Associates who have successfully completed the Training. Now inspired with these Tools our associates are more prepared than ever before to enjoy our “JOURNEY” in 2009.

Launching New Italian Restaurant

2009-01-05T21:57:00.000-08:00

Come having the fresh-from-oven refined Italian cuisine, indulging yourself in relaxing atmosphere while overlooking the infinite Gulf of Siam at our “Infiniti” Restaurant opened today!!!

Since November 2008, “Infiniti” with its most agreeable ambiance in Pattaya has been serving stunning Italian cuisine prepared in our signature wood fired oven and char-grill along with different dishes from barbequed seafood to fine imported meats with tossed salads. Crispy Fried Calamari, Capers with Cornichon Mayonnaise and the “Infiniti” Mixed Grill (Beef Tenderloin, Lamb Chop, Pork Belly and Bacon wrapped Veal Sausage with Chips) are ones of the most mouth-watering dishes among our frequent guests.
Or if you are finding a place to chill out, zipping our “Infiniti” daily cocktail and mocktail specialty initiated by our professional bartenders while chitchatting with your beloved ones will also be on the top of to do list in Pattaya.
Available daily 11:00-23:00 hrs. (Bar 11:00-23:00 hrs., Food 11:00-22:00 hrs.)

G.O.OD Health G.O.O.D Service

2008-10-02T03:16:00.000-07:00

Sheraton Pattaya Resort held its first G.O.O.D Health G.O.O.D Service event on September 16th 2008, where associates could sell their products beneficial to health to each other and guests. Not only healthy products from associates but also from vendors. The product range included handmade-birth gem stones, healthy food, herbal drinks, fresh extracted fruit & vegetable juices, bingo game and more.

Apart from entertaining activities, there was a Tuberculosis (TB) Awareness training. The training purposed to create awareness among associates as it is considered one of the most fetal disease causing death easily through the air.

Associates were generously donated all money generated from the selling to the Community Donation Fund. Even though it was not counted a million, it was worth for people who starved from hunger!

Associates generously supported the event and the enjoyment shared by all continued until the late afternoon.

Congratulations!!!

2008-08-05T01:49:00.001-07:00

Introducing Khun Adthapong Visutyothapibal, F&B Services Manager. After graduating from Michigan, USA, Khun Adthapong started his hospitality career at a restaurant in the USA. He then decided to return to his home country and took the position of Director of Restaurants with Banyan Tree Bangkok. After that, he joined SPR where we are all happy to have him on board.

Khun Jitsak (Gino) Lim-Pakornkul was in the original SPR pioneer team. He began his career here as a Rooms Division Manager. Based on his excellent performance, he was promoted to Director of Rooms, then Executive Assistant Manager. He was appointed as Senior Manager, Guest Experience & Standards, Four Points by Sheraton Starwood Asia-Pacific Hotels & Resorts Pte Ltd., as of May 26, 2008. Even though we have lost a great associate to another team, we wish him every success in all his future endeavors.

Indochina DOSMs Conference @ SPR

2008-08-05T01:44:00.000-07:00

Taken place on 10—11 June 2008, the meeting was attended by 20 DOSMs from Indochina Starwood properties and Asia Pacific Corporate Office.

Indochina Finance Conference @ SPR

2008-08-05T01:42:00.000-07:00

Led by Ms Danielle Taeger, Regional Director of Finance, the Indochina Finance Conference took place on June 13-16, 2008. The intensive conference covered hundreds of finance issues but there was still time to enjoy a little of Pattaya’s famous night life!

Indochina GMs Conference @ SPR

2008-08-05T01:32:00.000-07:00

33 delegates participated in the annual Indochina GMs’ Conference held from June 10-12, 2008 at SPR. Delegates included Vice Presidents, GMs and hotel managers from Starwood properties in Thailand, Vietnam and Cambodia.

After their arrival on June 9, 2008, the delegates were welcomed with a Bermuda Night at Baan Sai Nam, a two-bedroom pool villa by the beach.

Following long hours of meetings, the delegates relaxed at Blu-O Bowling, the latest entertainment center open in Pattaya.

Meeting and coffee break themes constantly changed throughout the program hit the delegates’ impression.

Ferrari Lovers hit SPR

2008-08-05T01:15:00.000-07:00

Almost 50 luxurious Ferrari sport cars pulled up in the SPR driveway on Saturday, June 14, 2008, as Ferrari owners chose the resort to host their annual post-race party.

Ferrari Club Thailand (FCT) was founded in 1994 by a small group of Ferrari enthusiasts. Over the years, the club’s ranks swelled until today there are 120 members across the country, including five non-Thais. The enthusiasts hail from all walks of life, including actors, engineers, architects, doctors, bankers, hoteliers and entrepreneurs.

Thai Rice, Spice and Sweet Delights @ Papaya

2008-08-05T00:55:00.000-07:00

Dine at the new most-talk-about restaurant of Pattaya “Papaya”, overlooking the beach and beautiful garden views. Experience the true taste of traditional Thai cuisine in yet creative, contemporary décor, and cutting edge table top design.

Available from 18.30 to 22.30 hrs. (Closed on Sundays)

Personalize Guest Experiences

2008-08-05T00:33:00.000-07:00

SPR continues its tradition of innovating creative events to surprise and delight our guests. Among our current exciting themes are Pirate Night and Roman Night. Both of them are received great feedbacks from the guests. The team will continue working extra hard to surpass our guests expectations in this important area of business and that includes coming up with more great new themes.

What a wedding!!!

2008-08-05T00:19:00.000-07:00

The F&B team did a magnificent job when SPR took weddings as its celebration theme of the month. SPR associates voted the occasion one of the most creative events ever. Every department received a surprise wedding invitation card a week in advance. On the day, the Associate Dining Room was turned into a wedding party with all wedding decorating items such as flowers, wedding cake, the bride and groom, wedding videos and so on. Everyone was entertained by a professional MC from F&B and the whole lunchtime period was filled with great memories.

One Department One Product (ODOP)

2008-08-05T00:00:00.000-07:00

SPR held its first ODOP event on April 30, 2008, where associates could sell their products to each other and guests. The product range included handmade-jewelry, food, drinks, souvenirs and more. Every department generously supported the event and the enjoyment shared by all continued until the late afternoon.

Belong to SPR Family

2008-08-04T23:46:00.000-07:00

SPR continually practices five essential human truths: to be understood, to belong, to feel special, to be in control, and to reach our potential in all our undertakings.

Our associates may sometimes forget what they are told, but they never forget how we make them feel. That’s why we always treat them as we would like to be treated ourselves.

Care for Community

2008-08-04T22:00:00.000-07:00

Led by our energetic GM, Mr. Dietmar Koegerl, SPR associates generously contributed their time to clean SPR’s private beach on May 14, 2008, and Pai Island on May 22 2008. Let’s all conserve the environment so it lasts forever. If we save our neighborhood we can save the planet, all with our own hands!
We make the difference!

Body Combat Class for Associates

2008-03-31T21:23:00.000-07:00

The 1st class of Body Combat was conducted by a professional instructor on Wednesday 19th Mar 08.

SPR associates really enjoyed this exercise class and requested for more classes. Just an easy way to keep your body fit and firm by joining us on every Wednesday at 5 pm—6 pm at Phratamnak courtyard.

Free registration is opened from Mon—Sat at HR office. Let join us, get together and stay healthy!!!!!

Our Trainer

Maka Bucha Day Drawing Contest

2008-03-31T20:54:00.000-07:00

Reminding to the significant Buddhist day that 1,250 monks all of whom were ordained by Lord Buddha himself decided to come back to see Lord Buddha at Weluwan Wanaram without prior appointment on the night of the full moon of the third lunar month after traveling around to teach about Buddhism.

Sheraton Pattaya Resort organized a Drawing Contest and the winner is Mr. Sawangpong Deecharoen - Bell Attendant.

Also the consolation prize was awarded to Mr. Panthep Panseethong from Mez Kitchen.

SPR The Singer 2008 (1st round)

2008-03-31T20:14:00.000-07:00

“I am sorry to say that you are eliminated.” If you are familiar with this sentence, you will know that 3 candidates from SPR The Singer 2008 will be voted out by end of March 08. The rest 10 will be entering to the 2nd round, which will be held in April. Let’s wait and see who will win your hearts!!!!!

Pool Cleaning Jan & Feb 08

2008-03-31T19:56:00.000-07:00

Energy & Environmental Conservation

2008-03-31T19:51:00.000-07:00

As Sheraton Pattaya Resort aspires to be an environmental friendly resort, the Energy Conservative & Environment Committee 2008 was founded in Feb 2008. The objectives of this activity are described as following:

1. To minimize and reduce energy usage within the hotel by 5-10 % in 2008 compare with 2007.

2. To instill the knowledge and awareness of Energy and Environmental Conservation to all associates.

3. To participate with Government Office and Community in activities, which support the implementation of Energy and Environmental Conservation.

4. To obtain Rewards and Awards from Local Authorities and Government Office.

Dining with GM & EXCOM

2008-03-31T19:40:00.000-07:00

Aiming to narrow the gap between General Manager/ high level management and associates, “Dining with GM” program was launched in Jan 08. All associates will have an opportunity to have lunch or dinner with GM and EXCOM members to discuss what associates like and dislike.

Division "R" Party - Wednesday 26th March 2008

2008-03-01T22:26:00.000-08:00

Are you ready!

Join us at the most exciting and everlasting fun party for Sheraton Pattaya Resident by Rooms Division!

Let we blow you away!

Khun Anmol's 50th Birthday Party

2008-02-24T04:45:00.000-08:00

It was a great Golden birthday celebration of Khun Anmol with his family and friends on Chaophaya River Cruise on 19th February 2008! Happy Golden Birthday!

Khun Dietmar, Khun Tang, Khun Ann and Gino joined his 50th Birthday party on behalf of Sheraton Pattaya Resort!

GM's Gang Dinner - 8th Feb 08

2008-02-14T00:48:00.000-08:00

GMs are enjoying dinner and wines in Baan Sai Nam.

Chaîne des Rôtisseurs Dinner on 4th Feb 08

2008-02-14T00:23:00.000-08:00

SPR team who contributes their effort to create this special dinner.

History of the Chaîne des Rôtisseurs

- Originaly called ‘ Goose Roasters’
- Founded in the year 1248 in France
- In the year 1950 named ‘Chaîne des Rôtisseurs ‘
- Today the Chaîne des Rôtisseurs brings together Chefs, Hotel Owners, Managers, non Professional Members from all over the World who appreciate and enjoy Wine and Fine Dining
- Back in 1248, 2 Crossing turning Spits, 4 Larding needles set on fire represented the ‘ Goose Roasters’ Logo
- In 1950 the actual Logo was created by adding 2 Chains
( 1 for the Professional Members, and 1 for the non Professional Members )

Upcoming GM's Gang Dinner - 8 Feb 08 @ SPR

2008-01-25T22:22:00.000-08:00

Await to welcome GMs from Thai Hotel Association - Eastern Chapter on Friday 8th Feb 08.

Special name-embroided apron.

We made difference by dining in the kitchen and letting all GMs cook.

The latest GM's Gang Dinner hosted by Sheraton Pattaya Resort was taken place on 21st September 2007.

Music of the Week - Danni Carlos - Rock 'n' Road

2008-01-25T22:14:00.000-08:00

Splash Pool Cleaning on 21 Jan 08

2008-01-25T21:25:00.001-08:00

Our daddy in a swimming trunk!

SPR Associate Welfare Committee and SPR team held a Splash Pool cleaning on the night of 21st January 2007. We had a great time together. We were proud that we could make difference to our pool. See you all in the next Serenity Pool cleaning day!!

SPR Associate Welfare Committee 2008

2008-01-25T20:53:00.000-08:00

Khun Wattana Nindam - Asst. HR Manager (Chairman)

Khun Supansa Choompoo-in - PA to GM

Khun Phongpanod Tosilanon - Accounting Manager

Khun Sukij Wanpuench - Chef De Partie

Khun Cholnatee Samalsom - HK Coordinator

Khun Eksakorn Pimkaew - In-Room Dining Waiter

Khun Wittaya Chairacha - Assistant Restaurant Mgr / Infiniti

Khun Pusanisa Boontham - Spa Receptionist

Khun Yuthachai Burachat - Guest Activities Coordinator

K.Wichain Poolahong - Engineering Supervisor

Sheraton Belong! - Video

2008-01-18T21:20:00.000-08:00

New Rooms Division Web Board - Division "R"

2008-01-18T21:06:00.000-08:00

Hello Team,

We are proud to present the newest "Rooms Division @ Sheraton Pattaya Resort" Webboard. This webboard starts up with the upcoming news on the famous Division "R" party and their signature products from Division "R".

Division "R" simply refers to Rooms Division, headed by Jitsak Lim-Pakornkul, Director of Rooms at Sheraton Pattaya Resort. The theme party has been first launced in Year 2005 with the concept of "Empowering Rooms Division" and has been carried on into the 4th year of operations.

Please visit at their website http://sprroomsdivision.blogspot.com

We Belong @ Sheraton Pattaya Resort is coming back soon!

2008-01-15T00:10:00.000-08:00

Hello all Blog Navigators,

It has been very quiet on our web board for a while after the busy month across the festive season. New we are reviewing all activities for Year 2008 and we will keep you posted as soon as possible.

Once again, Happy New Year 2008 and wish you all the best!

Gino

Warm Welcome & Happy Bithday to Didi!!!

2007-11-23T18:10:00.000-08:00

Sheraton Pattaya Resort wishes to extend a very warm welcome to our new General Manager - Mr. Dietmar Koegerl to our family. Our team has organized a surprise birthday cake for him on 16th November 2007!

Fantastic Dining by SPR Culinary Team - Lost in the Jungle!!!

2007-11-03T00:55:00.000-07:00

Warm Welcome to Culinary Jungle!!!

The Head of the village!

Culinary Stars!

Tarzan & Jane???

Taste the Future of Asia Today

2007-10-19T01:14:00.000-07:00

Loy Krathong Under the Stars & SPR

2007-10-19T00:27:00.000-07:00

Pool Cleaning

2007-10-18T23:41:00.000-07:00

Goodbye Our Beloved Daddy!

2007-10-18T23:03:00.000-07:00

We wish you all success in your future endeavours.

Hope you and your family have a great time in Bali.

Until we meet again.

Sheraton Pattaya Family

Management Trip @ Sheraton Hua Hin

2007-09-04T08:40:00.000-07:00

Sheraton Pattaya Resort management team spends one night at Sheraton Hua Hin Resort on 2 - 3 September 2007.

Who's a stunning model on the rock?

@ the spacious lobby before departing

Cocktail & BBQ by the beach.

Even though we are tired from the trip, we always wear a big smile.

Annual Associates' Party 2007

2007-09-04T08:10:00.000-07:00

See you next year!!!!!

Our drama queens!!!!!!

Khun Noi from housekeeping department joins the singing contest.

Housekeeping team!

Sheraton Pattaya Annual Associates' Party 2007 was held on 15th August 2007. We really enjoyed this fantantic night!!!

"Isaan Classic" - Service Charge Celebration by A&G / HR / Reservations

2007-09-01T17:48:00.000-07:00

Warm welcome with Thai dance!

The Singers!!

Khun Moo & Khun Boy are serving our lovely associate delicious ice cream

Khun Kook takes care of juices.

Queen of Som Tum!!!

A&G / HR / Reservations with our big boss

Beautiful ladies from Executive & HR!

F&B Connections "Associate Celebration July 2007"

2007-08-16T02:22:00.000-07:00

Associate Celebration July 2007 by Food and Beverage Department.

" F&B Ugly......."

On Friday 27 August, 2007, Food and Beverage Department was the Host of the monthly associate celebration take place in our Associate Dining room.

The main idea of this party was to "Make a Different" and at the same time presenting our F&B product to other department.

"Our Beautiful MC"

Miyuki San won a Lucky draw!

Under the "F&B Ugly" concept, Banqueting team have turn the Associate dining room in to a Fun Pub with lighting and sound system. Associate are welcome by Infinti Special Smoothies" before entering to the Party.

The culinary team has also prepare a variety of special dishes ie Live Cecar Salad Station, Malay Ice Kajung and pass around canape through out the party.

Elements team has present a Thai Coffee, tea station which most of our associate enjoy a lot.

Mez and Latitude team ensure everyone was good taken care through out the party.

Inroom dining team with a beautiful Coyote dancer that shaken the party up until Khun Gavin could not resist himself to dance!

Last but not least, DJ Cindy who entertain all associate with her selection of groovy music.

On behalf of F&B Department, we would like to thank you to all associate in participating this party and we promise to come up with more fun for our next host! Watch out.....

" We are F&B Team, We make a different!"

We Miss you!!!

2007-08-08T02:05:00.000-07:00

Guest Connection of the Week:

Khun Del & Khun Joke - our lovely regular guests will be coming back to stay with us again in September 2007.

As our regular blog visitor, our entire team at Sheraton Pattaya Resort extend our very best wishes and we would like to let you know that we miss you so much!!

Gino & your family at Sheraton Pattaya Resort

Extenal Fire Drill by Pattaya Fire Brigade

2007-07-29T21:06:00.000-07:00

Simulate fire scene in our resort!

A real fire scene in a VDO clip

Fire professional instructor from Pattaya Fire Brigade

Classroom training in the morning

Happy Memory from our beloved Devalk family!!!

2007-07-25T22:42:00.000-07:00

Emotional Connections beyond boundary!!!

During 7 -21 July, 2007 - All associates at Sheraton Pattaya Resort have found a great bond and connections with our lovely guests from Holland - Jacqueline, Geert, Luois and Levi.

Here are the lovely photos and messages from our best friends - The Devalk's.

(Photo: Geert with all associates at Elements/ Royal Thai Dinner)

Part of the letter from Jacqueline dated (23 July 2007):

Dear Jitsak,

How nice to hear from you so soon! We had a very good trip back home, we felt sorry to leave Pattaya, this was one of our nicest holidays ever. And we will come back for sure, because I made an agreement with one of your employees to run the Marathon……so I have to start seriously training for that!

Our last day in Pattaya was a little bit sad, we did have the feeling that the people from the hotel also were sad and that made it very special, normally the crew of an hotel is friendly but your people were like family!

On our way back to the airport the children were crying, Geert had a very special feeling with one of the boys on the beach from the security (Lick)

Once again I would like to tell you that we appreciate the way in witch you treated us.

Specially I would like to thank you again for the way you all took care while I was having the food poisoning and in the hospital.

I hope you will say hello to everybody and also tell them that we really miss you all, I just made some tea, like Wiwat made for me while I wasn’t feeling to well, just to have the good feeling back!

I also hope that kitty feels better now (she knows….)please give her my love.

I wish you all the best and hope to see you next year!

Lieve groeten uit Holland

Jacqueline Gaus

(Photo: Jacqueline, Levi, Cat and Louis at Elements/ Royal Thai Dinner)

F&B Connections " Care for Community"

2007-07-24T02:50:00.000-07:00

We are F&B Team.......We Make the Different!

Sunday 15 July, 2007 F&B team visit Mercy Center and Host each children a Happy Meal.
This project was came up by our F&B Big Mama " P'Ann" ,she lead the idea of visiting these children and collect the fund herself from all associate and end up with total fund of THB 5,XXX.

All the children are praying and thanking for a Wonderful meals & Toy!

Practicing to be a Future MOM!

After this successful project, we commit to continue this care for community project so.. watch out next F&B Care for Community project!

Pattaya Marathon 2007

2007-07-16T02:08:00.000-07:00

Nothing out of reach!

Finally, we could get 10 km marathon gold medals!

Khun David was the first one from Sheraton Pattaya who reached the ending point.

Lost in the crowd!

Help promoting our Brand!

Taken at 4:30 am

Sheraton Pattaya representatives for Pattaya Marathon 2007. Taken at 4:20 am on Sunday 15th July 2007.

Little Chefs at SPR

2007-07-05T23:50:00.000-07:00

Awani with her cookies and nice balloons from Chef Seng.

Done. I am proud to present my cookies.

Our pastry expert, Chef Seng.

Awani is decorating her cookies too.

Chelsea is decorating her cookies.

Hi! My name Chelsea Dawes (front). My name is Awai Cuddon (back). We are friends. We will make cookies for you.

"BWCB on the Beach" on Sheraton Global Newsletter - June 2007

2007-07-05T23:10:00.001-07:00

We Belong @ Sheraton Pattaya Resort goes beyond the Globe!

We are very proud to see our "BWCB on the Beach" story been featured on the latast Sheraton Belong Newsletter June 2007.

Once again, thank you for every family members at Sheraton Pattaya Resort for making this wonderful project happened and really make us feel truly belong.

Below are the quote from the Newsletter;

Service Culture Training Building Extraordinary, Warm, and Ultimately, Unforgettable Service

Sheraton Pattaya Celebrates “Warm, Cormforting, Connections” with Their Branded Property Newsletter

The Sheraton Pattaya Resort in Thailand has done a terrific job of branding their internal associate communications and has brought the service culture to life in their stories and activities. This is just another wonderful example of the great things that are happening in our properties around the globe that bring Sheraton’s core values to life. Congratulations to General Manager David Cuddon, Jitsak Lim-Pakornkul and the team from the Sheraton Pattaya resort for initiating this great way to bring training out of the ‘classroom’ and begin creating and celebrating branded experiences.

Shining Stars of June 2007

2007-07-05T22:13:00.000-07:00

Honesty Award - Shining Star of June 2007

“Khun Lampang Sutisom / Room Attendant ”

Khun Lampang checked mini bar status in room 536 in which Mr Maes Dirk already checked out. She found money on the coffee table value Baht 1,220. Then, she called HK office and brought the money to the office without any hesitation. Khun Ratchadaporn contacted the guest to return him the money. Finally, it was found that Mr Dirk left that money with a reason that he was very appreciated with the excellence housekeeping service i.e cleanliness during his stay. He was also pleased with the associate’ s honesty which he has never experienced before.

วันที่ 7/06/2007 คุณลำปางได้เข้าไปเช็คมินิบาร์ ห้อง 536 ซึ่ง Mr.Maes Dirk ได้ C/O ไปแล้ว คุณลำปางได้พบเงินจำนวน 1,220 บาท วางอยู่บนโต๊ะเครื่องทำกาแฟ จึงได้โทรแจ้ง Office H/K ทันทีโดยมิได้ลังเลหรือคิดอยากได้เงินจำนวนนั้นเลย หลังจากนั้น K.Ratchadaporn ได้ทำการติดต่อกับแขกเพื่อส่งเงินคืน แต่ปรากฏว่าเงินจำนวนนั้นเป็นทิป ที่ Mr.Maes Dirk ตั้งใจให้ Maid ผู้นั้นเพื่อเป็นรางวัลสำหรับการบริการและการทำความสะอาดห้องที่ดีเยี่ยมในช่วงเวลาที่แขกพักอยู่ เหตุการณ์นี้ทำให้แขกรู้สึกประทับใจเป็นอย่างมากในความซื่ออสัตย์ของพนักงาน ซึ่งแขกบอกว่าไม่เคยพบพนักงานที่มีความซื่อสัตย์เช่นนี้มาก่อน

Care for Business/ Shining Star of June 2007
“Khun Nampol Jityoung / Junior Pool Supervisor”

Khun Nampol had been assigned to take care of swimming pool and a lot of things in swimming pool was defected such as tables, sun lounges and umbrellas. Then Khun Nampol contacted to Engineering but unfortunately Engineering Department quite busy at the moment. Therefore Khun Nampol volunteered to do it by himself because he would like to give the best service to our guests. So I like to nominate Khun Nampol for “Care for Business”

คุณนำพลได้รับมอบหมายให้ดูแลความเป็นระเบียบเรียบร้อยของสระน้ำ และคุณนำพลได้สังเกตุว่ามีอุปกรณ์ต่างๆ ที่ใช้ในบริเวณสระน้ำเริ่มชำรุด และต้องการการซ่อมแซม ขณะเดียวกันได้ประสานไปทางแผนกช่าง แต่ทางแผนกช่างยังมีรายการที่ต้องทำอีกมาก คุณนำพลก็เลยอาสาที่จะช่วยแผนกช่างโดยการซ่อมแซมอุปกรณ์ต่างๆ ด้วยตัวเอง เช่น ทาสีโต๊ะ ซ่อมเตียงนอนสระน้ำ และซ่อมร่มสระน้ำ โดยจุดประสงค์ของคุณนำพลคือ ต้องการให้ลูกค้าที่มาใช้บริการ ได้รับความสะดวกสบายมากที่สุด เพราะฉะนั้นขอเสนอชื่อคุณ นำพล ในการ Care For Business

Care for Guests - Shining Star of June 2007

“Khun Taweesak / ESC Security Guard”

Khun Taweesak, a security guard at the beach, was complimented twice by our guests K.Woraphong Phoomborplub and Ms Chantana Chia for his friendliness, well manner and good attitude to customers.

คุณทวีศักดิ์ได้รับการชมเชยจากแขกถึง 2 ครั้ง ครั้งแรกจากคุณ วรพงษ์ พุ่มบ่อพลับ และ จากแขกท่านที่สอง Ms Chantana Chia แขกได้กล่าวชมเชยว่าคุณทวีศักดิ์มีมิตรไมตรีที่ดี มีสัมมาคารวะ มีทัศนคติที่ดีเยี่ยมในการที่จะบริการแขก

Care for Associates - Shining Star of June 2007

“Khun Phawarisa Pawanja / IT Manager"

Case 1: Khun Phawarisa took care of Khun Wilaiporn who had a serious motorbike accident for over a week by taking her to check up her health at the hospital everyday until Khun Wilaiporn was recovery.

Case 2: Khun Uwa caught a first bus in the early morning to Bangkok in order to bring Khun Ratchaporn a new laptop for his important presentation. After finishing, Khun Uwa had to catch the bus from Bangkok to Pattaya in the same day.

(Posted by Jitsak Lim-Pakornkul)

CPR & First Aid Training at Bangkok Pattaya Hospital

2007-06-28T18:08:00.000-07:00

OOps! What are you doing?

Confused! I do not know where to put my hands!

SPR Team at the training

Happy Dining by Guest Services!

2007-06-24T01:54:00.000-07:00

June 22, 2007 - The Sherabration of June arrived with the elegant & warm "Lanna" (Northern Thai) theme dining in our Associates' Dining rooms. The Guest Services team connected all SPR family members to the Northern Thai cultures. All Guest Services team members were dressed up in typical "Lanna" styles, welcoming all associates and the Management with sumptous array of Northern foods. The entertainments and fun activities added "SMILES" to all participants.

All we can say is that we truly feel belong!

See below highlight shots for our Sherabration and great thanks to the "Guest Services" team!

Warm Welcome to "Lanna" Dining Palace!

WOW!!! our "Lanna" welcoming hosts!

Delicious Food!

Beautiful MC & Entertainer...

Welcome to Thailand - the Land of Smiles!

Fun Games & Happy Dining!!!

Khun Malinee & our "Lanna" hosts...

Warm, Comforting & Connections!

Khun Gino & Beautiful "Nong Som" served "Longan Tea".

"Khao Soy" - Egg Noodles with Chicken Curry!

"Ram Tae Tae Jao!"

( saying "Very delicious" in a Northern Thai way)

"Nam Prik Noom" - Green Chilli Paste with crispy pork

Warm Welcome to our "Lanna" buffet!

Big Thanks to our lovely chefs at the Dining Room!

(Posted by Guest Services Team)

Sheraton Pattaya Resort proudly launches the ABC's of Housekeeping!

2007-06-21T00:27:00.000-07:00

During 14-16 June 2007, Khun Ann - Saovanee Sillapachan - our Executive Housekeeper has attended the "ABC's of Housekkeping" Program at Sheraton Grande Sukhumvit, Bangkok. She found that this program is very beneficial and most useful in developing her Housekeeping team to deliver the very best service and product to our guests. She strongly believes that the ABC's of Housekeeping program will drive great scores for Guests' and Associates' Satisfaction.

The official launch of ABC's Housekeeping and training program will be started from July 2007 onwards.

Below are the great shots from the Facilitator's training in Bangkok.

Warm Smiles from Class Participants!!!

Khun Pat - Director Rooms/ Sheraton Grande Sukhumvit was conducting the class.

All participants are Active Learners!

Oops - What's happened?

Oops - He did it again!

Oops - She did it too!

Happy Certification Day!

We are pround to be the ABC's of Housekeeping Champions!

(Posted by Jitsak Lim-Pakornkul)

Security Connections - Fire Drill

2007-06-20T00:45:00.000-07:00

Thank you Khun Ramin, the Emergency Rescue Team and associates who completed the training on 13th June 2007.

The next fire drill is coming soon!!!!!!

F&B Connections " Classic Margarita Crust"

2007-06-17T20:03:00.001-07:00

Classic Margarita Crust

จริงๆแล้วก็คือ Margarita Pizza นั่นเอง เป็น Pizza พื้นบ้านของประเทศอิตาลี ส่วนประกอบไม่ซับซ้อน มีแค่แป้งที่เรียกว่า Pizza Dough, Tomato Sauce, Mozzarella Cheese และใบโหระพาเท่านั้น

สำหรับ Margarita Pizza ในแบบของ INFINITI ที่ “เชฟหนุ่ม” Sous Chef ประจำ Beach Building สร้างสรรให้มีเอกลักษณ์เฉพาะที่ไม่เหมือนที่อื่นคือ นอกจากจะราดด้วย Tomato Sauce ตามปกติแล้ว เรายังมี Sun Dried Tomato ซึ่งเป็นมะเขือเทศอบแห้งหมักในน้ำมันมะกอกที่เป็นสูตรเฉพาะของ INFINITI เพิ่มเข้าไป นอกจากนั้นเพื่อให้ Pizza ของเรามีรสชาติที่เข้มข้นเป็นเอกลักษ์ตามแบบฉบับของ INFINITI เชฟหนุ่มยังผสม Parmesan Cheese และใบโหระพาหั่นฝอยเข้าไปคลุกเคล้ากับ Mozzarella Cheese ก่อนที่จะโรยไปบนแผ่น Pizza แล้วนำเข้าเตาอบแบบพิเศษที่ก่อขึ้นมาเพื่อใช้อบ Pizza โดยเฉพาะ จนกระทั่งได้ Pizza ที่เหลืองหอม จากนั้นก็เพิ่มกลิ่นหอมด้วย Extra Virgin Olive Oil อีกนิดหน่อยเพื่อให้หอมกรุ่นน่ารับประทานยิ่งขึ้น หืมม..น่าทานใช่มั้ยล่ะ???

Shining Stars of the Month - May 2007

2007-06-14T06:32:00.000-07:00

Cares of Guests

Shining Star Story - May 2007

Mr. Worawit Buasuang

Assistant Chief Engineer

Nominated by K. Krisada Wongtarathip

Date : May 12, 2007

In the morning of Saturday May 12th around 9:30 am while everyone was busy doing the farewell to the Westin Langkawi’s Leadership group, there was a guest from room 112, Dr. Kwanchai Pairojsakul from MSD (Thailand) Pharmaceutical group coming to the lobby and reported that the tire of his car was flattened. The Guest Service Agent tried to help contact a few garages in the city but no one was willing to come for the service. Until late morning, Khun Worawit reached the scene and decided to offer assistance by taking the flat tire to downtown and taking it back to the guest. Dr. Kwanchai was very impressed with his exemplary service and thanked the resort for taking great cares of him.

เช้าวันเสาร์ที่ 12 พฤษภาคม เวลาประมาณ 9.30 น. ขณะที่ทุกคนกำลัีงยุ่งอยู่กับการต้อนรับทีมงานของ Westin Langkawi ซึ่งเป็นแขกของเราพักอยู่ห้อง 112 Dr. ขวัญชัย ไพโรจน์สกุล จาก MSD (Thailand) Pharmaceutical Group มาแจ้งที่ล๊อบบี้ว่า ยางล้อรถแบน เราพยายามติดต่ออู่ซ่อมรถอยู่หลายแห่งแต่ก็ไม่มีที่ไหนมาซ่อมให้ จนกระทั่งเกือบเที่ยงวัน คุณวรวิทย์ ตัดสินใจเสนอเข้าช่วยเหลือโดยการนำรถไปซ่อมในเมืองและนำกลับมาให้แขก

Cares of Business
Shining Star Story - May 2007

Mr. Nirut Suetrong

Laundry Attendant

Nominated by Ms. Ratchadaporn Kongwan

Date May 29 2007

Around midnight, Mr. Nirut drove from his home to have laundry service for Mr. Andreas Schimkus guest room no. 311 who needed to leave to Bangkok before 5:00 am for his meeting at 8:00am. Mr. Nirut was actually working in the morning shift, however with his great cares for guests and business, even though the resort does not provide an overnight laundry service, but Mr. Nirut decided to come back to resort during the night to complete the request for Mr.Andreas .

เวลาประมาณเที่ยงคืน คุณนิรุต แผนกซักรีด ได้ขับรถมาจากบ้าน เพื่อมารีดชุดให้กับ มิสเตอร์ แอนเดรีย ห้อง 311 ที่ต้องรีบออกจากที่นี่ก่อนตีห้า เพื่อให้ทันการประชุมที่กรุงเทพ ตอนแปดโมงเช้า ทั้งๆที่ตารางทำงานของคุณนิรุตคือช่วงเช้า

Honesty Award

Shining Star Story - May 2007

Mr. Sutas Khuttiya

Room Attendant

Nominated by Ms. Saovanee Sillapachan

K. Sutas Kattiya (Room Maid) found a basket containing cosmetic and money 57,000 Baht in front of #118, 119. With his honesty, he immediately reported this to Executive Housekeeper and Manager on Duty for further investigation and recording in the lost property log. 5 hours later, Ms. Hataichanok #119 (move from 119) contacted the Front Desk to report the loss of her items. After verifying all the evidences and information given from guest, we finally returned the money to Ms. Hataichanok. She was very happy after finding her lost items and thanked the associate for his honesty.

(Posted by Jitsak Lim-Pakornkul)

Electronic Connections LCD

2007-06-11T19:21:00.000-07:00

Our new Electronic Connections LCD was launched on Monday 11th June 2007. It purposes to share information with all associates. Enjoy!

A Short Story to Remind Us that "We Belong Together!"

2007-06-11T19:14:00.000-07:00

I ran into a stranger as he passed by, "Oh excuse me please" was my reply. He said, "Please excuse me too; I wasn't watching for you." We were very polite, this stranger and I. We went on our way and we said goodbye. But at home a different story is told, How we treat our loved ones, young and old. Later that day, cooking the evening meal, My son stood beside me very still. When I turned, I nearly knocked him down. "Move out of the way," I said with a frown. He walked away, his little heart broken. I didn't realize how harshly I'd spoken. While I lay awake in bed, God's still small voice came to me and said, "While dealing with a stranger, common courtesy you use, but the family you love, you seem to abuse. Go and look on the kitchen floor, You'll find some flowers there by the door. Those are the flowers he brought for you. He picked them himself: pink, yellow and blue. He stood very quietly not to spoil the surprise, you never saw the tears that filled his little eyes" By this time, I felt very small, And now my tears began to fall. I quietly went and knelt by his bed; "Wake up, little one, wake up," I said. "Are these the flowers you picked for me?" He smiled, "I found 'em, out by the tree. I picked 'em because they're pretty like you. I knew you'd like 'em, especially the blue." I said, "Son, I'm very sorry for the way I acted today; I shouldn't have yelled at you that way." He said, "Oh, Mom, that's okay. I love you anyway." I said, "Son, I love you too, and I do like the flowers, especially the blue." FAMILY Are you aware that if we died tomorrow, the company that we are working for could easily replace us in a matter of days. But the family we left behind will feel the loss for the rest of their lives. And come to think of it, we pour ourselves more into work than into our own family, an unwise investment indeed, don't you think? So what is behind the story? Do you know what the word FAMILY means? FAMILY = (F)ATHER (A)ND (M)OTHER (I) (L)OVE (Y)OU Pass this message to 7 people except you and me ... You will receive a miracle tomorrow. Don't ignore and God will bless you!

F&B Connections "Special Absolute"

2007-06-10T22:22:00.000-07:00

Specialty Absolute

Cranberry Juice
ทำให้ผมคิดถึงขอบฟ้ายามเย็นที่ทอแสงประกายอยู่บนท้องทะเลสีเขียวเหมือนก้าน Celery บวกกับฟากฟ้าที่สดใสเหมือน Absolute ทีผมได้ผสมลงไปในแก้ว เพิ่มความกลมกล่อมด้วย Brown Sugar และ Lime อีกหน่อยเพียงแค่นี้ Cocktail ของผมก็มีสีสันบวกกับกลิ่นหอมของก้าน Celery เหมาะสำหรับค่ำคืนที่แสนสบายและผ่อนคลายที่ Infiniti

Cranberry juice makes me think about the horizon at twilight dyeing upon the green sea which looks like the stem of celery surrounded by the clear sky just like Absolute which I put in the glass, adding with a little brown sugar and lime. That’s enough to make my cocktail lively with the scent of celery. Perfect to make me relax with the wonderful night at Infiniti.

Eakasit Piagumta
Bar Service

Warm Moment @ Mercy Center

2007-06-07T03:42:00.000-07:00

Last Saturday "We Belong Social Committee" and Sheraton Pattaya associates donated money and had fun activities with orphans at Mercy Center Pattaya. Nowadays, there are 20 orphans ranging from the age below 1 upto 13 dwelling in the Mercy Home. They need to be loved and understood as well as educationally and financially supported. Eventhough, we cannot provide them such big things, we can share the warm moment with them.

Countless Smiles from BWCB on the Beach!!!

2007-06-01T19:05:00.000-07:00

Let help us count how many smiles we have got from our BWCB learning trip at Koh Larn (Coral Island).

Share our warmth from BWCB on the Beach trip

with the voices from Associates

“It was a very fun and useful outdoor training! I amazedly learn BWCB out of the classroom and easily understand the “Emotional Connections” and “My Styles” modules from the activities. I felt good when we grouped up in a team, built relationships and overcame each assignment together. I truly feel belong!”

Sarinee Issarangkul Na Ayudhaya, Resort Host

“I like “BWCB on the beach”! This is very enjoyable learning and I also have a chance to know more associates from other departments.

Sangwal Surinkas, Seamstress

“I used to attend BWCB Module 5 & 6 in the classroom before joining this trip. I found that it is easier for associates to understand “Emotional Connections” and “My Styles” from their true experience. I would like to thank the Management Team for organizing this valuable program. You really make the difference!”

Ramin Riabroi, Assistant Safety and Security Manager

( Posted by Jitsak Lim-Pakornkul)

"BWCB Goes to the Big Island"

2007-05-31T20:04:00.000-07:00

Hello,

I joined the team for our adventure to Koh Larn for the recent BWCB Training on the Beach. What a great experience to have training on the beach while enjoying the island's beauty and the team spirit of Sheraton Pattaya. As associates of Sheraton Pattaya Resort, we have truly become a close family displaying both warmth and caring values to our fellow family members and not too mention our wonderful guests. The event brought me even closer to my fellow associates and has made me feel truly proud of the wonderful team that we have built at SPR. I will encourage more activities (out of the norm) that are both out of the box as we head closer to being "Best in Class". We will really do make the difference at Sheraton!

Thank you to Khun Ree and Khun Meth for this great initiative. Your simply the best!

Warmest regards to you all!

David Cuddon
General Manager

2007-05-30T22:38:00.001-07:00

Pattaya's Connections:

Hello Team,

To connect our guests to our destination, we are pleased to introduce the background story of Pattaya!

Guest Activites Centre

Sheraton Pattaya Resort

Pattaya - A Travelers Paradise
Pattaya is nestled along a picturesque bay on the East Coast of the Gulf of Thailand, roughly 170 kilometers southeast of Bangkok. From a fishing village in the 1960's, Pattaya has emerged as the favorite Southeast Asian vacation center. A fascinating escape where tourists, holiday makers and vacationers from around the world unfold an incomparable array of possibilities to unwind during an exotic holiday beach vacation.

Unlike other beach resorts, where natural surroundings are used as magnets to attract tourists, Pattaya makes an all-out attempt to provide the best of everything. Here, everything means everything a tourist can imagine while on holiday: recreation, entertainment, sports, sightseeing and fun. To put it simply, Pattaya is a paradise for everyone, as it has a variety of attractions suitable for all types of visitors. This is the place where you can fill your day, from dusk to dawn, with endless activities, or you may choose to do nothing at all and relax.

The Past
Pattaya's name was originated from the march of Phraya Tak (later known as King Taksin the Great) and his followers from Ayutthaya to Chanthaburi just before the fall of the Ayutthaya Kingdom to the Burmese invaders in 1767.
When Phraya Tak's army arrived in the vicinity of what is Pattaya today, he encountered the troops of Nai Klom who tried to intercept him. When the two leaders met face to face, Nai Klom was awed by Phraya Tak's dignified manner and his army's strict discipline, thereby surrendering without a fight. The place where the two armies confronted each other was later called Thap Phraya, which means the Army of the Phraya. This was later changed to Phatthaya, which happens to mean the wind blowing from the southwest to the northeast at the beginning of the rainy season. Today the spelling of the name has been simplified to Pattaya.
For centuries, Pattaya was a small fishing village almost cut off from the outside world. But a big change occurred on 29 April 1961 when the first group of about 100 American servicemen who would join the Vietnam War arrived in Pattaya for relaxation. Soon, sleepy Pattaya became Thailand's premier and most successful beach resort, which annually attracts hundreds of thousands of pleasure-seeking visitors. A full range of accommodations from super deluxe hotels to bungalows and mini-pocket guesthouses replaced fishermens huts along the beach. Fishing vessels were adapted to become tourist boats and swimmers and sunbathers from various parts of the world frequented the quiet powdery golden beaches. Places of nighttime entertainment have also sprung up and are popular among international tourists.

The Present
Pattaya currently integrates the delights of a 1st class beach resort, city-like dining, shopping and night entertainment facilities with more than 300 assorted hotels, thousands of shops, restaurants and bars. In addition, there are an array of sports and recreational activities including beaches, golf courses, tennis courts, go-kart, gyms for working out, weight lifting and Thai-boxing gear. Pattaya offers a broad range of things to do. During the day, one may enjoy riding elephants or driving humble automatic mini-bikes, monstrous motorcycles, or even monster multicolored convertible Jeeps. Others go for shooting firearms, scuba diving and surfing, deep-sea fishing, speed boats, scooters, water-skiing, parasailing, or aerial sports such as gliding ultra-lights and flying motor-propelled gliders. On the other hand, at night, there are restaurants, bars, theaters, cabaret shows, night clubs, bowling halls, billiard & snooker clubs, discos, sauna & massage parlors, not to cite its absolutely incredible shopping which is available non-stop both day-and-night.

Pattaya Facts
This exotic beach resort welcomes approximately 5 million visitors a year. The friendly and hospitable Thai nature boosts its promotion, frequently bringing back the repeat visitors and constantly increasing the number of newcomers.
Pattaya city is located on the eastern coast of the country at latitude 13 N and longitude 101 E in the area of Chon Buri province. It is 147 kilometers from Bangkok and lies parallel to Sukhumvit Road on its east and the coastline on its west. Pattaya occupies an area of 208.1 sq. km. that is divided into 53.44 sq. kilometers of land and 154.66 sq. kilometers of islands and sea. Its coastline is 15 kilometers long.
Pattaya has a plain on the coast with some high mountains to the south. The area on the east slopes down towards the sea on the west.

(Posted by Guest Activities Centre, Sheraton Pattaya Resort)

Amazing Thailand Grand Sale 2007

2007-05-30T22:24:00.000-07:00

Amazing Thailand Grand Sale 2007

Date : 01/06/2007 To 31/08/2007

Just look for this sign at participating outlets to get a 10-70% discount and get a chance to win 10 tour packages during June 1 - August 31, 2007.

Duration: 1 June – 31 August, 2007 at leading department stores and shopping complexes in major tourism venues of Thailand; namely, Bangkok, Pattaya, Chiang Mai, Phuket, and Hat Yai.

See more details from http://www.tourismthailand.org/happiness_events/detail.aspx?id=240#

(Posted by Jitsak Lim-Pakornkul)

F&B Connections "Chef Seng Phratamnak Cheese Cake"

2007-05-30T01:17:00.000-07:00

สัปดาห์นี้ขอนำเสนอของหวานกันบ้างครับ ดูจากชื่อแล้วคงไม่ต้องบอกว่าของหวานจานนี้ถูกคิดค้นสูตรโดย “พี่เส็ง” Pastry Chef ของพวกเรานั่นเอง พี่เส็งเล่าถึงขั้นตอนวิธีการทำว่า เริ่มแรกด้วยการทำ Cheese Cake ด้วยการนำ Philadelphia Cream Cheese มาตีผสมกับ น้ำตาล Icing, เนย และไข่ไก่จนเข้ากันดีแล้วนำไปอบจะได้ Cheese Cake ที่เห็นเป็นสีขาวนวลของ Cake ดังในรูป

จากนั้นใช้ถั่ว Walnut อบและหั่นเป็นชิ้นเล็กๆมาผสมกับน้ำหวานกลิ่นเมเปิ้ล (Maple Syrup), เหล้ารัม (Dark Rum), เนย, เกลือ และไข่ไก่ คนรวมกันจนเข้ากันดี นำไปอบแล้วก็จะได้ส่วนที่จะนำมาทำเป็นไส้ตรงกลาง

ส่วนชั้นบนสุดนั้น เราจะนำผง Green Tea นำมาละลายกับนมสดเติม White Chocolate, ไข่แดง, Gelatin แล้วนำมาผสมกับ Whipping Cream

เมื่อได้ทั้งสามส่วนแล้วก็นำมาจัดลงใส่แม่พิมพ์ให้เป็นชั้นๆตามที่เห็นในรูป เวลาเสริฟก็ตกแต่งด้วย เกล็ดWhite Chocolate และผลไม้สด

ไม่ยากใช่มั้ยครับถ้าเพื่อนๆสนใจของหวานจานนี้เราจัดอยู่ในเมนู ELEMENT และ In Room Dinning หรือถ้าต้องการสูตรไปทำทานเองที่บ้านก็ลองถามไถ่ได้ที่พี่เส็งโดยตรง หรือจะสอบถามจากเชฟในครัว Bakery ได้ทุกคนครับ

This week we would like to introduce the dessert which create by “P’Seng” our pastry chef. P’Seng tell about the procedure of making cheese cake by mixing Philadelphia cream cheese with sugar Icing, butter and eggs until it’s well mix then put in into the oven and you will get a nice cream cheese cake.

Then use the walnut and chop it into small pieces, mix with maple syrup, dark rum, butter, salt, egg and stir all ingredient until it’s well mix then put into the oven and you will get the 2nd layer of the cheeses cake.

The top layer, we use green tea powder mix with milk, white chocolate, egg, gelatin and mix with whipping cream.

Then we starts placing all 3 layer into mole like the above picture, decorate with white chocolate and fruits.

It’s sound easy? This interesting dessert menu can be found at Elements and in room dining or you can use the above recipe to make your own cheese cake at home. P’Seng and Pastry team are welcome for any questions or advisory.

Words from General Managar towards BWBC on the Beach

2007-05-27T01:21:00.001-07:00

Hello,

As we continue on our everlasting journey building our hotel culture to be “Best in Class”, I would like to congratulate each and every associate for their sheer passion and dedication to our Resort and the Sheraton Brand. Our core values are well and truly embedded with the Sheraton Pattaya Team. We are Sheraton and we are immersed in the Sheraton Brand. We are creating Loyalty truly beyond Reason. Let’s continue the journey of creating lasting impressions for our guests with interactions that are most memorable. Let’s understand our guests more, lets care more for our guests and each other. I am extremely proud of the team we have assembled at the Sheraton Pattaya Resort, you really do make the difference! So today, I salute YOU!

David Cuddon
General Manager
Sheraton Pattaya Resort

Monthly Sherabration - Happy Dining by Housekeeping Team!!

2007-05-25T19:22:00.000-07:00

Hello All,

Let 's Sherabrate the month of May!!!

Special thanks to our Sherabration Hosts today from Housekeeping team!

See what we feature in our Sherabration;

* Decorations

* Live Acoustic Music

* Sumptous Buffet

* Healthy Herbal Drinks & Ice Cream

* and Sherabration Hosts!!!

(Posted by Housekeeping Team @ Sheraton Pattaya Resort)

BWCB on the Beach (April - May 2007)

2007-05-25T18:30:00.000-07:00

BWCB on the Beach

- a learning journey to “Emotional Connections” and “My Style” -

Introduction:

April & May 2007 - Sheraton Pattaya Resort prides itself in promoting the Sheraton Service Culture Training program by launching a new style of learning scheme called “BWCB on the Beach” – a learning journey to “Emotional Connections” and “My Style”.

Lingering in our mind from “The Sheraton Brand” to “The Sheraton Experience” modules is our slogan “I make the difference, I am Sheraton!”. What difference can we make to create a unique and fun learning experience to our Sheraton Service Culture Training?

Aiming to make the difference to our associates’ learning curve, we want to go out of our way to connect them with the Sheraton Service Culture in a different, warm and comforting environment where their classroom turns into a beach and the lecture becomes a journey. Here starts the bright idea of “BWCB (Building World Class Brand) on the beach”.

BWCB Journey begins…

Our exciting BWCB journey starts at 8.20 am, from the beach in front of Sheraton Pattaya Resort, where Property Service Culture trainers, Department Heads and Associates gather and embark on a speedboat to one of Pattaya’s famous destinations; Koh Sak (Sak Island) and Koh Larn (Coral Island).

Amidst the bouncing journey over the blue sapphire ocean, key learning objectives of this trip are introduced to our associates. Namely, they will be able to understand “Emotional Connections” through the four components of Emotional Intelligence, so they will be able to identify how empathy can enhance workplace interactions, to understand what behavior increases or decreases emotional bank accounts and how to improve feedback skills.

At 9.00 am, our boat arrives at “Koh Sak” where the ice breaking activities are immediately brought in to the scene. The associates are informed of the rules and regulations and told to be ready to participate in various teambuilding activities – tasks that not come easily to the team, but ones that they must overcome to achieve the goals and at the end learn the key messages of their learning journey to “Emotional Connections” and “My Style”.

Hidden in those fun activities, associates will also discover their own and other’s Social Styles (Driving, Expressive, Analytical and Amiable). During the wrap up session, Property Service Culture trainers will help associates to identify key strengths, weaknesses and characteristics of each of the social styles and how to flex their styles to build relationships.

The learning journey continues…

Before departing “Koh Sak”, we divide associates into 2 teams considered to be a good mix of team members with different social styles. Each team is encouraged to brainstorm the name of their team and select the Team leader for the next activity.

At 10.00 am, associates leave “Koh Sak” to “Koh Larn” (Coral Island). The first assignment is “Treasure Hunts” – Each team has to seek for RC (Route Check) that contains questions from the “Brand Immersion” modules – “Loyalty beyond Reason” and “I am Sheraton”, as well as the first 2 modules from “The Sheraton Experience” – “Everything Communicates” and “Signature Sheraton Service”. Each team must complete the task by finding the correct answer from the “Connections – My guide” textbooks. Each team will earn scores from the number of RC found and the correct answers to BWCB questions within the time limit.

The second assignment is “Emotional Mountain” - associates have to climb more than 200 steps to the top of the mountain under the strong sun. At this stage, associates are encouraged to express their emotions while observing others through their expressions under pressure (from the tiresome walking and hot temperature under the sun). When everyone reaches the top of the mountain, a wrap up discussion from the activities will be held. Each associate shares their feelings from the tensions during the mountain climbing and their observations of expressions of others. The trip facilitators will then link their discussions to the content of the “Emotional Connections” module.

The lesson from the activities will illustrate their situations at work where pressures could come in at any time. At this point, associates will learn the four components of Emotional Intelligence; namely, Self Awareness, Self Management, Social Awareness and Relationship Management. They will also understand how to control their behavior and how to carefully deal with others, so that they can create emotional connections with guests, colleagues and even their family members.

After these fun-filled learning activities, associates will be evaluated by a test and an open discussion. Thereafter a delicious lunch is served on the beach where rewarded leisure time awaits at the end of the “BWCB on the Beach” trip.

I make the difference, I am Sheraton!

(Posted by Jitsak Lim-Pakornkul)

F&B Connections " Infiniti Raspberry Smoothies"

2007-05-25T03:34:00.000-07:00

NO LIMITS TO CHILL OUT

Raspberry Smoothies

I would like to introduce to my fellow associate a freshly drink of the week " Raspberry Smoothies" which contain of Fresh Raspberry, Honey, Yogurt and Fresh milk, blend all ingredient together.

With the above easy step you will get a cool fresh drink.

วันนี้มีอะไรที่พิเศษเเละโดดเด่นอีกหนึ่งตัวเลือกมานำเสนอให้คุณได้ลิ้มรสเเละสัมผัสกับความสดชื่น
“Raspberry Smoothies “ เป็นเครื่องดื่มที่มีส่วนผสม ของ Raspberry, น้ำผึ้ง, โยเกิร์ต,เเละนมสด, เเล้วนำมาปั้นรวมกัน

เเค่นี้คุณก็จะได้เครื่องดื่มดับความร้อนที่มีรสชาติ หวาน อมเปรี้ยว เย็นสดชื่น ทุกท่านครับ เชิญ สัมผัส ได้ที่

Infiniti Restaurant

Rong Duangchan
Bar Supervisor

Congratulations! We are now "Members of SC Village"

2007-05-24T05:36:00.000-07:00

Congratulations!

We Belong @ Sheraton Pattaya Resort Blog is now a "Members of SC Village".
Simply visit www.starwoodcares.org

and find us here!

We look forward to all wonderful pictures and great stories from you!

Remember, you don't just work here, you belong!

(Posted by Jitsak Lim-Pakornkul)

Standard of the Weeks : Smile & Greet

2007-05-23T03:32:00.000-07:00

Smile & Greet

S.T.A.R. Guest Services Standard

Standard of the Week

S1 – Offer a genuine smile to each and every guest and fellow associate. Show that Starwood is a warm and caring hotel group, and that we are happy they are here at Starwood.

Smile & Greet:
Key essentials to our Warm Sheraton Service Culture

S2 – Show you care by making eye contact with guests and fellow associates. Eye contact shows you are interested in the other person, and are ready and willing to assist.

STAR Story

S2 - Delivering emotional energy to the eyes

( Peter McAlpine - Creating Truly Memorable Experiences (Article))

“The story is about an old man who stood on a Virginia river bank many years ago. He was waiting to cross the river and, since it was bitterly cold and there were no bridges, he would have to "catch a ride" to the other side.

After a lengthy wait he spotted a group of horsemen approaching. He let the first one pass, then the second, third, fourth, and fifth. One rider remained. As he drew abreast, the old man looked him in the eye and said, "Sir, would you give me a ride across the river?"

The rider immediately replied, "Certainly." Once across the river, the old man slid to the ground. "Sir," the rider said before leaving. "I could not help but notice that you permitted all the other men to pass without asking for a ride. Then, when I drew abreast, you immediately asked me to carry you across. I am curious as to why you didn't ask them and you did ask me."

The old man quietly responded, "I looked into their eyes and could see no love and knew in my own heart it would be useless to ask for a ride.

But, when I looked into your eyes, I saw compassion, love and the willingness to help. I knew you would be glad to give me a ride across the river."

The rider was touched. "I'm grateful for what you are saying," he said.
"I appreciate it very much." With that, he turned and rode off.”

Motto:

“Our eyes are the windows of our hearts.”

Questions:

1) If you had been the last rider, would the old man have asked you for a ride?

2) Are we delivering the spirit of our service qualities of love, care, warmth, empathy and emotional energy to our guests from the eyes?

- Speak from your eyes, Smile from your heart -

(Posted by Jitsak Lim-Pakornkul)

Introduction to "We Belong @ Sheraton Pattaya Resort!"

2007-05-20T22:49:00.001-07:00

Hello All,

Warm greetings from Sheraton Pattaya Resort!

I am very pleased to instroduce our very first blog "We Belong @ Sheraton Pattaya Resort".

This is our good start to have our own on-line communication tool where we can keep you all up-to-date with our resort activities and latest news from our Sheraton Service Culture Team.

Remember, you don't just work here, you belong!

Jitsak (Gino) Lim-Pakornkul

Director of Rooms

Sheraton Pattaya Resort Thailand